What is the process for contacting the carrier?

Carrier Contact Information

1. We collaborate with various national and international delivery carriers. If you encounter any delivery issues, you may reach out to the carrier directly for assistance.
2. Important: Some national carriers rely on regional carriers to handle deliveries. As a result, tracking information on the national carrier's website may not always be accurate.

•  Hua Han Logistics
  • Website: https://www.hh-exp.com/
  • Phone: [phone]
  • Email: [e-mail]
• SunYou Post
  • Website: https://www.sypost.net/
  • Phone: [phone]
  • Email: [e-mail]
• China Post
  • Website: http://english.chinapost.com.cn/
  • Phone [phone]
  • None
• J&T International
  • Website: https://www.jet-logistics.com/
  • Phone: [phone]
  • Email: [e-mail]
• Buy Logic International
  • Website: http://www.buylogic.cc/
  • Phone: [phone]
  • Email: None
• UBI Smart Parcel
  • Website: https://www.ubismartparcel.com/
  • Phone: [phone]
  • Email: [e-mail]
• Canada Post
  • Website: https://www.canadapost-postescanada.ca/
  • Phone: [phone]
  • Email: None
• Hermes World / Evri
  • Website: https://www.hermesworld.com/
  • Phone: [phone]
  • Live Chat: https://www.evri.com/help-and-support/help-centre/#/something-else
• PFL Logistics
  • Website: http://www.pflogistics.com.au/
  • Phone: [phone]
  • Email: [e-mail]
• Zim Logistics
  • Website: https://www.zim-logistics.com.cn/
  • Phone: [phone]
  • Email: [e-mail]
• Yanwen
  • Website: https://www.yw56.com.cn/
  • Phone: [phone]
  • Email: [e-mail]
• New Zealand Post
  • Website: https://www.nzpost.co.nz/
  • Phone: [phone]
  • Overseas: [phone]
  • Email: None
• Blue Streak Couriers
  • Website: https://www.bluestreakcouriers.com/
  • Phone: [phone]
  • Email: [e-mail]
• Emirate Post
  • Website: https://www.emiratespost.ae/
  • Phone: [phone]
  • Email: [e-mail]
• PostNord Sweden
  • Website: https://www.postnord.se/
  • Phone: [phone]
  • Email: [e-mail]
• ZTO Express
  • Website: https://en.zto.com/International.html
  • Phone: [phone]
  • Email: [e-mail]
• UPS
  • Website: https://www.ups.com/WebTracking/track
  • Phone: [phone]
  • Email: None
• US Postal Service
  • Website: https://www.usps.com/shipping/trackandconfirm.htm
  • Phone: [phone]
  • Email: https://emailus.usps.com/s/
• ABF Freight
  • Website: https://arcb.com/tools/tracking.html
  • Phone: [phone]
  • Email: None
• Aramex
  • Phone: [phone]
• Aramex Australia
  • Phone: Visit the Aramex Australia Courier Locator to find the local number
• Asendia
  • Phone: [phone]
• Australia Post
  • Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) [phone]
• CEVA Logistics
  • Phone: [phone]
• Chilexpress
  • Phone: [phone]
• CJ Logistics
  • Phone: [phone] - (Mon~Fri 09:00~18:00, KST)
• Deprisa
  • Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393
• ECMS EXPRESS
  • Phone: [phone]
• Fidelitone
  • Phone: [phone]
• Gaash
  • Phone: [phone]
• Hanjin
  • Phone: [phone]
• i-parcel
  • Phone: [phone]
• Israel Post (ILP)
  • Phone: [phone]
• Innovel Solutions
  • Phone: [phone]
• Kerry eCommerce
  • Phone: (from Hong Kong) ([phone]
• Landmark Global
  • Phone: [phone] (Toll free)
• LaserShip
  • Phone: [phone]
• Lonestar Overnight
  • Phone: [phone]
• Menlo Worldwide/UPS Supply Chain Solutions
  • Phone: [phone]
• Naqel
  • Phone: [phone] (in SA) / 1- 800-246-4444
• Ninja Van
  • Phone: [phone]
• NSD
  • Phone: [phone]
• OnTrac
  • Phone: [phone]
• Parcel Pool
  • Phone: [phone]
• Pasar Express
  • Phone: (from Bogotá) 571 2916500 / (from Medellin) 574 6042828 / (From Cali) 572 4897575 / (rest of country) 01 8000 111 752
• Pilot
  • Phone: [phone]
• Pitney Bowes
  • Phone: [phone]
• Royal Mail
  • Phone: [phone]
• Servientrega
  • Phone: + 571 7700200
• SF Express
  • Phone: (from Hong Kong) ([phone] / (from Taiwan) ([phone]
• TForce Final Mile (formerly Dynamex)
  • Phone: [phone] / (from Canada) 1-800-387-7787
• XPO Logistics
  • Phone: [phone]
• 57Track
  • Phone: [phone] / (from China)
  • Website: http://home.57track.com/tracking/ 
  • Email: [e-mail] 

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.